How to become a Customer Service Professional
Customer Service Professional Duties and Responsibilities:
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Providing great inbound customer support for amazing global brands.
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Provide contact center services from home
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Support some of the largest companies in the world
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Handle customer inquiries and complaints
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Provide information about the products and services
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Troubleshoot and resolve product issues and concerns
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Document and update customer records based on interactions
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Develop and maintain a knowledge base of the evolving products and services
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Work at home – No commute! No clothes to buy! No daycare expenses!
​WHAT IT TAKES TO SUCCEED:
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-Quiet place to work set up in your home.
-Excellent PC and computer skills.
-The ability to navigate multiple computer programs.
-Great customer service and communication skill
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* No degree necessary*
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WHAT YOU NEED TO GET STARTED:
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- Register
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements
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$0 Fee to join.
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The Arise® Platform is available in the United States, UK and Canada.
However, it is not available in the following states:
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California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington DC, and Wisconsin.
CHECK
IT OUT!
INDUSTRY OPPORTUNITIES
Retail: Customer service support, sales and inbound sales, sales support, order fulfillment, invoice inquiries and more.
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Travel and Hospitality: Vacation booking, baggage claim, ticketing, social media monitoring and loyalty redemption.
eCommerce: Customer support, returns/exchanges, order processing, membership, and billing/accounts receivable.
Roadside Assistance: Customer service support and service provider dispatch for accidents and other roadside incidents, logistic management, service provider coordination, as well as membership sales.
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Insurance: First notice of loss, policy setup and changes, underwriting fraud support, third-party claims.
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Utilities: Outage reporting, billing inquires and support, meter read issues, cross selling and customer complaint support/resolution.
Healthcare: Member enrollment, claims support, physician referral, appointment scheduling and logistics management.
Telecommunications: Subscription renewals, warranty support, billing inquiries and support, and technical support and troubleshooting.
Banking/Financial Services: General customer service, application processing, issue resolution, customer surveys and new product launches.